Who We Are | Apartment24
Get to Know Us
Move in fast and stay flexible | Apartment24 makes living in Switzerland simple.
Apartment24 is the leading provider of furnished shared rooms in Switzerland, rented directly to tenants. In Zurich, Basel, Bern, and many other cities, you will find our rooms in central locations.
What makes us different
- Affordable and fair! We rent as affordably as possible. Utilities and many services are already included in the rent | No hidden costs.- Move in right away! All rooms are fully furnished with modern furniture. Just bring your suitcase.
- Stay flexible! Our notice periods are short: 14 or 30 days. Stay free and flexible.
- Rent without hassle! We do not require a debt collection record. Even if you have had financial difficulties in the past, everyone gets a chance with us.
- Fully taken care of! Kitchen and bathroom are shared and cleaned regularly.
- Our belief! We believe everyone deserves a home. At Apartment24, you are welcome – regardless of origin, nationality, gender, or worldview. We only ask that you treat your roommates with respect.
Our Story
Apartment24 was founded in 2010 based on a simple observation: In Switzerland, anyone who has ever had a debt collection record can barely find an apartment. For many people, a financial setback means doors remain permanently closed. Our founder wanted to change that. That is how Apartment24 was born: a housing concept that is affordable, even for people with low incomes. We have designed our processes to offer our tenants as much as possible without driving up costs. Our principle is simple: Every franc we save in operations, we pass directly on to our tenants. While rents in Switzerland have steadily increased in recent years, we have even been able to lower some of ours.Facts and Figures
- Over 2,500 rooms rented directly
- Average rent: approx. CHF 766.–
- Cheapest room: CHF 435.– per month (Canton of St. Gallen)
- Regional partners: 14
- Average tenant satisfaction: 4.65/5
- Average employee tenure: 6.5 years
Mystery Test 2025
Once or twice a year, our partners are evaluated through a mystery test. We assess the cleanliness of the apartments, the presentation, and the personal support and advice provided.
In 2025, Lenka Marcakova (Basel) won our Apartment24 Mystery Test as the best partner. Congratulations and thank you for your dedication!
Personal Support in Your Region
We have an organizational structure optimized for our tenants. In Regensdorf, we welcome all tenants who wish to visit our office in person. This is also where all customer inquiries come together. However, tenants are supported locally by our Apartment24 partners. Our local Apartment24 partners know their regions inside out and can respond individually to your needs. If you would like to contact our partners directly, we recommend the following email addresses. Otherwise, you will also find the contact details of Nina Fuchs and her team at the bottom. Nina leads our customer service center and handles all inquiries by phone, WhatsApp, and email.Our regional contacts are happy to help:
| Zürich Oberland | zuerich-oberland@apartment24.ch |
| Biel | Neuenburg | Solothurn | bielbienne@apartment24.ch |
| Zentralschweiz | zentralschweiz@apartment24.ch |
| Zentralschweiz | Zug | Luzern | zentralschweiz@apartment24.ch |
| Nordwestschweiz | Baselland | Jura | nordwestschweiz@apartment24.ch |
| Basel | basel@apartment24.ch |
| Bern | Thun | bern-thun@apartment24.ch |
| Stadt-Zürich | stadt-zuerich@apartment24.ch |
| Schaffhausen | schaffhausen@apartment24.ch |
| Chur | chur@apartment24.ch |
| St.Gallen | Rheintal | stgallen@apartment24.ch |
| Frauenfeld | Wil SG | frauenfeld@apartment24.ch |
| Aarau | Lenzburg | Wohlen | aargau@apartment24.ch |
| Baden | Brugg | Wettingen | baden@apartment24.ch |
| Lausanne | lausanne@apartment24.ch |
| Wallis | wallis@apartment24.ch |
Nina Fuchs leads our tenant support team for furnished rooms. For any questions, please reach out to Nina – she’ll be happy to assist you. Nina and the customer support team look forward to your message.
Message us on WhatsApp +41 79 382 24 24
Send us an Email info@apartment24.ch
Phone: Either all our staff are currently off-duty, or we’re receiving too many calls at once. As soon as we’re reachable by phone again, the number will appear here.
Social Media
| Apartment24 auf Facebook | https://www.facebook.com |
| Apartment24 auf Instagram | https://www.instagram.com |
| Apartment24 auf YouTube | https://www.youtube.com |
| Apartment24 auf X | https://x.com/Apartment_24 |